Epheos Logo

Accessibility Statement

Our commitment to making Epheos accessible to everyone

Epheos is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Our Accessibility Standards

We strive to conform to Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible to people with disabilities.

  • Perceivable: Information and user interface components must be presentable to users in ways they can perceive
  • Operable: User interface components and navigation must be operable
  • Understandable: Information and the operation of user interface must be understandable
  • Robust: Content must be robust enough that it can be interpreted reliably by a wide variety of user agents

Accessibility Features

Our website includes the following accessibility features:

  • Keyboard navigation support
  • Screen reader compatibility
  • High contrast mode support
  • Reduced motion preferences
  • Alternative text for images
  • Proper heading structure
  • Focus indicators
  • Skip links for main content

Browser and Assistive Technology Support

We support the following:

Browsers

  • Chrome (latest 2 versions)
  • Firefox (latest 2 versions)
  • Safari (latest 2 versions)
  • Edge (latest 2 versions)

Screen Readers

  • NVDA (latest version)
  • JAWS (latest version)
  • VoiceOver (macOS/iOS)
  • TalkBack (Android)

How We Use Accessibility Data

We may collect anonymous data about how users interact with accessibility features to improve our services. This includes usage patterns of screen readers, keyboard navigation, and accessibility preferences. This information is used solely to enhance accessibility and is never used for marketing or profiling purposes.

Reporting Accessibility Issues

If you encounter accessibility barriers on our website, please contact us. We are committed to responding to accessibility concerns promptly and aim to resolve all reported issues within 30 days of receipt.

If an issue cannot be resolved within the initial 30-day period, we will provide regular updates on our progress and expected resolution timeline. For unresolved issues that significantly impact accessibility, you may escalate the matter to our senior accessibility team by requesting escalation in your follow-up communication.

Please include the following information:

  • The specific page or feature where you encountered the issue
  • The assistive technology you are using (screen reader, browser, etc.)
  • A description of the problem and how it affects your ability to use the site
  • Any suggested solutions, if applicable

Contact Information

For accessibility questions or to report issues, please contact us at [email protected]

Continuous Improvement

Accessibility is an ongoing process. We regularly review and update our website to improve accessibility. We welcome feedback from users with disabilities to help us identify areas for improvement.

Epheos